The real answer?
“We once gave you commoners this power and you used it to fuck your computer up and then blamed us for it, so we learned you can’t be trusted with this power. We hid it behind a kind of skill test, and you’re failing that test.”
I prefer the answer of giving the giy the reins and letting him get it so riddled with viruses then when he calls for support replying “sorry, your property your problem. You have absolute dominion over it and thus we give no warranty as we have no responsibility.”
Microsoft gives no warranty and assumes no responsibility as it is.
Andrew is not very smart. Windows isn’t very good, but he is very clueless. There are legitimate things to complain about, but Andrew just complains.
Andrew is ignorant. He could learn the basics of computer literacy, which would answer all his questions, but I’ll take a shot in the dark and say that Andrew doesn’t want to do that and is perfectly happy being ignorant. And also angry.