Something doesn’t work in a particular piece of software. “Don’t they test their program?”. “All they need to do is X, obviously they don’t know how to code!”.
Known issues that don’t interfere with the critical user stories are usually not prioritized. They should be disclosed, and even better if workarounds are published, but fixing them usually isn’t in the budget.
Since February the Uber Driver app has had a bug where elements from the “not in a trip
right now” UI state render over top of the “in a trip and navigating” UI state.
It means that the user can’t see the text for the next turn, and also can’t see the direction of the next turn.
However there’s a workaround because they can see the distance to the next turn and once they’re close they can see which way route line goes.
Something doesn’t work in a particular piece of software. “Don’t they test their program?”. “All they need to do is X, obviously they don’t know how to code!”.
Sometimes it isn’t as easy as you think.
Though it being difficult doesn’t excuse releasing an untested program or one with known issues…
Known issues that don’t interfere with the critical user stories are usually not prioritized. They should be disclosed, and even better if workarounds are published, but fixing them usually isn’t in the budget.
Since February the Uber Driver app has had a bug where elements from the “not in a trip right now” UI state render over top of the “in a trip and navigating” UI state.
It means that the user can’t see the text for the next turn, and also can’t see the direction of the next turn.
However there’s a workaround because they can see the distance to the next turn and once they’re close they can see which way route line goes.